Policy Statement*
Privacy Policy
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
SAVY International Inc. will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.
Yoga Classes and Appointments
Registration
- Registration for classes will be done on strictly first come, first serve basis. We give assurance of the best ethical practices to accommodate all our clients in our yoga classes, special classes, workshops etc.
- Pre-registration for yoga classes and appointments at least 24 hours before the start of the class is mandatory for all yoga classes and appointments, unless specified otherwise.
- Pre-registration is done only against a valid Class Card/ Appointment Receipt. Drop-ins can be allowed only if space/ time-slot is available.
- Registration can be done at the front desk, in the office in studio, via email, or on phone, or as specified.
Cancellation Policy
We have a of 24 hours cancellation policy for the yoga classes, appointments for yoga, yoga therapy, yoga massages etc. Full charges accrue in case of failure to do that.
Schedule
The latest Class schedule will be on display in the Yoga Studio and will only be held valid for accuracy. All efforts will be made to keep an up to date copy of the schedule online at the website also. Class schedule may be changed without prior notice. There will be no classes on statutory holidays, days observed as holidays and during vacations. Decision regarding this will be at the sole discretion of SAVY International Inc.
Rates and Rate–lists
An up to date rate-list for yoga classes, yoga massages and other activities will be available in the Yoga Studio and will only be held most accurate. A copy of the rate-list may be made available online at the company website also. Rates of classes/ plans/ appointments/ packages etc. are subject to change at the sole discretion of SAVY International Inc.
Validity of Cards/ Vouchers/ Gift Certificates
Cards / vouchers/ Gift Certificates will be considered valid only if authorized, and only up to the Number of Classes or Expiry Date specified on the card/ voucher.
Missed Classes or Appointments
Missed classes/ sessions/ weeks/ holidays/ vacations/ appointments, without prior written communication at least 24 hours before the class/ appointment, cannot be carried forward and will be charged as per normal rates. All care is taken not to give appointments on statutory holidays, days observed as holidays and during vacations, as decided by SAVY International Inc. In case that happens, the liability of SAVY International Inc. will be limited to re-schedule it at a convenient occasion.
Refund Policy for Yoga Class Cards
Yoga Class cards are refundable up to 10 days from the date of purchase, after deducting charges for classes used (calculated @ single class rates) and 25% administrative and handling charges.
There are no refunds after 10 days on Yoga Class Cards purchased.
If you are medically unable to use your card we will extend the expiry date as needed. This request must accompany a medical note. Request must be made prior to the current expiration date.
Class cards are non-transferable. We do not allow you to give your pre-purchased cards to another individual as a gift. Gift cards are available separately.
In case you, the original card owner, is not able to use them at all, the request for transfer must be provided in writing by the original card owner to consider the transfer, as an exception.
Refund Policy for Gift Cards/ Gift Certificates/ Special Offers
Gift Cards/ Gift Certificates/ Special Offers are non-refundable even after single use or otherwise, unless specified otherwise.
Refund Policy regarding monthly unlimited registration:
Unlimited Yoga Class cards are not refundable even after single use; if not used at all, refunds may be issued up to 10 days from the date of purchase, after deducting charges for classes used (calculated @ single class rates) and 25% administrative and handling charges.
There are no refunds on monthly unlimited registrations after 10 days or after even single use.
If you are medically unable to use your monthly unlimited card we will extend the expiry date as decided. This request must accompany a medical note. This request must be made prior to the current expiration date. Only the time remaining from the initial date of this request will be honoured. The unlimited pass is non-transferable and non-refundable.
Master Classes, Special Classes and Workshops
Registration
- Registration will be done on strictly first come, first serve basis. We give assurance of the best ethical practices to accommodate all our clients in our special classes, workshops etc.
- Pre-registration at least 7 days before the start of the class is mandatory for all classes and workshops, unless specified otherwise.
- Pre-registration is done only against a full payment. Drop-ins can be allowed only if space/ time-slot is available.
- Registration can be done in the office in studio, via official email or on phone, or as specified.
- Registration is non-transferable.
Cancellation Policy
We have a of 72 hour cancellation policy for the Master Classes, Special Classes and Workshops, with a clear and written communication.
Schedule
The schedule will be on display in the Yoga Studio and will only be held valid for accuracy. All efforts will be made to keep an up to date copy of the schedule online at the website also. Schedule may be changed without prior notice. Decision regarding this will be at the sole discretion of SAVY International Inc.
Rates and Rate–lists
An up to date rate-list will be available in the Yoga Studio and will only be held most accurate. A copy of the rate-list may be made available online at the company website also. Rates are subject to change at the sole discretion of SAVY International Inc.
Validity of Cards/ Entry tickets
Cards/ Entry tickets will be considered valid only if authorized, and only up to the Number of Classes or Expiry Date specified.
Missed Classes or Sessions
Missed classes/ sessions cannot be carried forward and will not be compensated/ adjusted in any way.
Refund Policy for Special Classes/ Workshops
25% administrative and handling charges will not be refunded.
If the client withdraws a minimum of 3 days prior to first session of Classes/ Workshop commencement, the client will receive a 75% refund.
If the client withdraws between 1-3 days prior to first session of Classes/ Workshop commencement the client will receive a 50% refund of the full fee.
If the client withdraws less than 1 day prior to first session of Classes/ Workshop commencement or withdraws after the training starts no refund will be issued.
No refunds will be issued for no-shows, late arrivals or early departures.
Yoga Education and Teacher Training Policies
- Space is available on a first come, first serve basis.
- For all online and hybrid courses with an online as well as a Contact Program component, the student agrees to treat the date of enrollment as the Course start date.
- Upon withdrawal from the Course, the student agrees to forfeiture of any discounts, scholarships, bursaries, sponsorships or other benefits, and to deposit the due monies as calculated on full, normal Course cost at the time.
- Application fee is non-refundable and non-transferable.
- Students who apply for any of the SAVY International Inc.’s Yoga Education Course Training Programs have 168 hours (7 days) from the time of enrollment to cancel and receive a refund of Tuition Fee. Required paperwork includes a soft or hard copy of Enrollment agreement. If the student withdraws within 168 hours (7 days) from the time of enrollment, the student will receive a full refund of the Tuition Fee minus an administrative fee of 10% of the Course Cost.
- After 168 hours from the time of receipt of required paperwork, the following commitment schedule applies:
- After 168 hours of enrollment, up to the start of online or in-person training, the paid Tuition Fee will become a non-refundable Transfer Credit that the student can use towards any future eligible Yoga Education Course. A Transfer Credit Voucher will be issued for the amount equal to the paid Tuition Fee minus an administrative fee of 10% of the Course Cost.
- There will be no refund for withdrawal after the training starts. No-shows, late arrivals or early departures do not qualify for any credit or compensation in any way.
- If student decides not to attend a Yoga Education Course Training Program, the complete Teacher Training Kit must be returned to SAVY International Inc. A SAVY International Inc. Yoga Education Course Training Programs Voucher will be issued minus an administrative fee of 10% of the Course Cost.
- Students who do not attend a Yoga Education Course Training Program offered by SAVY International Inc. within 18 months of enrollment will be removed from the active roster and put into a hold status. To re-enroll, students may be required to re-attend and complete all required components of the Yoga Education Course Training Program.
- Students are allowed one Yoga Education Course Training Program date/ format change within 18 months of enrollment with a date/ format-change fee of 10% of the Course Cost. Any difference in costs of different formats will also be payable at the time. There will be no refunds/ credits in case of lower cost of the format chosen later.
- Confirmation of attendance is required 30 days prior to the scheduled Yoga Education Course Training Program. Any change within 14 days of start date of scheduled training program will result in a date-change fee of 10% of the Course Cost.
- Students who attend the Yoga Education Course Training Program but do not successfully complete required attendance, may be allowed to complete the required hours, or will have to attend the next available Yoga Education Course Training at an additional cost of full balance tuition fee or $1000, whichever amount is less. SAVY International Inc.’s decision in this regard will be final.
- Students who attend the Yoga Education Course Training Program but do not successfully complete the required Certification Test, may take the Certification Test again by depositing the Certification Testing Fee again for the Course.
- If you need to leave the Contact Hours program for a medical emergency, you are required to send the information to the office with accompanying doctor’s note. For valid reasons, you may be allowed to attend a future program. Decision in this regard will be at the sole discretion of SAVY International Inc.
- According to the category of Copyrighted programs at SAVY, certain conditions are applicable:
- Category A. All participants in the program have to be registered SAVY International Inc. Fees apply.
- Category B. It is mandatory to maintain record of participants on recommended forms provided by SAVY International Inc. Fees apply.
- SAVY International Inc. reserves the right to amend this policy anytime at its sole discretion.
SAVY International Inc. is the oldest RYS 200, RYS 300 Yoga School in London ON, Canada. We offer many registered courses in Yoga, Ayurveda and Yoga Therapy. We are a responsible business house and run reputable and insured facilities. Sometimes there has to be a postponement for reasons which are unforeseen and completely unavoidable, or things happen for which there is no insurance (such as acts of Nature). If anything like that happens, we are committed to work with you to find an amicable solution. Also, we advise you to purchase travel insurance when you are to travel.
*This is an excerpt of the full policy statement. SAVY International Inc. Policy Statement is subject to change at the sole discretion of SAVY International Inc.
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